The SMH is carrying an article quoting a telemarketing industry spokesman as saying that many Australian companies have chosen not to renew contracts with Indian call centres after July 1. The proffered reasons are fear of a consumer backlash, and the forthcoming introduction of the register.

Choice quote: “A lot of organisations realised the damage being done to their brand by this form of telemarketing, especially in telecommunications.”

7:34 am - posted by . Categories: Privacy
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